Privacy Policy

A legal disclaimer

VTS Chiropractic & Wellness Center ("VTS Chiropractic," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our office, submit an inquiry, or interact with our online services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Mailing address, if provided
Other information you voluntarily submit through our website forms

Health-Related Information

If you voluntarily provide health-related information through an approved and secure channel, we may collect information relevant to your chiropractic care, such as:

General health concerns
Symptoms or conditions
Treatment-related information
Appointment and care-related details

Please do not submit sensitive medical information through general website contact forms unless specifically instructed to do so through an appropriate secure channel.

Technical and Website Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Pages visited
Date and time of visits
Website usage and interaction data
Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

Respond to questions and inquiries.
Schedule and manage appointments.
Communicate with you regarding our services.
Provide chiropractic care and related services.
Improve our website and user experience.
Maintain website security and prevent unauthorized activity.
Send updates, announcements, or promotional communications where permitted.
Comply with applicable legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information.

We may share information when necessary with:

Service Providers

Third-party providers that help us operate our website, manage appointments, process communications, maintain our systems, or provide other business services.

Healthcare and Treatment Purposes

Where applicable and permitted by law, information may be shared with other healthcare providers or individuals involved in your care.

Legal Requirements

We may disclose information when required by law, regulation, court order, or other lawful governmental request. We take reasonable steps to ensure that information shared with third parties is handled appropriately and protected.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

These technologies may help us:

Remember website preferences.
Understand website traffic and visitor behavior.
Improve website performance.
Measure the effectiveness of website content and marketing campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Websites and Services

Our website may contain links to third-party websites, appointment scheduling platforms, social media platforms, or other external services.

These third parties have their own privacy policies and practices. VTS Chiropractic & Wellness Center is not responsible for the privacy practices or content of websites and services that we do not operate.

We encourage you to review their privacy policies before providing personal information.

6. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.

Where applicable, we maintain additional safeguards for protected health information as required by law.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.
Request corrections to inaccurate information.
Request deletion of certain personal information, subject to legal exceptions.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Ask questions about how your information is collected and used.

To exercise applicable rights, please contact our office using the contact information below.

If your information is protected health information under HIPAA, additional rights may apply under our Notice of Privacy Practices.

8. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe a child has submitted personal information through our website without appropriate authorization, please contact us so we can review the matter.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, and comply with applicable legal and regulatory requirements.

Medical records and other protected health information may be retained according to applicable healthcare recordkeeping requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

VTS Chiropractic & Wellness Center

Chesapeake, Virginia, USA

Phone: (757) 949-6165

Website: https://www.vts-chiropractic.com/

Email: vtschiropractic1@gmail.com

We will review and respond to privacy-related inquiries in accordance with applicable laws.